Shipping policy

Thank you for shopping with YB GIFT STORE. We are committed to providing a seamless and efficient shipping experience for our customers. Please review our shipping policy to understand how we handle shipping and delivery of products.

      1. Processing Time

1.1 Order Processing: Once your order is placed, please allow 1-2 business days for processing. We carefully prepare and package each item to ensure it arrives in perfect condition.

1.2 Custom Orders: For customized or made-to-order items, processing times may vary. Please refer to the specific product listing or contact our customer support team for estimated processing times

       2. Shipping Methods and Rates

2.1 Shipping Carriers: We partner with reliable shipping carriers to ensure timely and secure delivery of your purchases. The available carriers may vary depending on your location.

2.2 Shipping Rates: Shipping rates are calculated based on the weight, dimensions, destination, and shipping method chosen during checkout. The applicable shipping charges will be displayed before you complete your order

          3. Shipping Times

3.1 Domestic Shipping: For orders within USA, estimated delivery times typically range from 3-7 business days once the order has been shipped. Please note that these are estimated times and delays may occur due to unforeseen circumstances.

3.2 International Shipping: For international orders, shipping times may vary depending on the destination country and customs procedures. Please allow additional time for customs clearance. Estimated delivery times will be provided during checkout

      4. Order Tracking

4.1 Tracking Information: Once your order is shipped, we will provide you with a tracking number via email or through your account dashboard. You can use this tracking number to monitor the progress of your shipment.

4.2 Tracking Updates: Please note that tracking information may take some time to be updated by the shipping carrier. If you have any concerns about the status of your shipment, feel free to reach out to our customer support team for assistance

     5. Shipping Restrictions

5.1 Restricted Locations: Some products may have shipping restrictions based on local regulations or carrier limitations. If your location is not eligible for shipping, you will be notified during the checkout process.

5.2 Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. These charges are not included in the item or shipping prices and are the buyer's responsibility

     6. Address Accuracy

6.1 Shipping Address: Please ensure that your shipping address is accurate and complete before finalizing your order. We cannot be held responsible for undelivered or misdelivered packages due to incorrect address information provided by the customer 

      7. Order Issues and Concerns

7.1 Damaged or Lost Packages: In the event that your package arrives damaged or is lost in transit, please contact our customer support team immediately. We will work with you to resolve the issue and initiate any necessary claims or replacements.

7.2 Order Modifications: If you need to modify your order or shipping information after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped

         8. Contact Us

If you have any questions, concerns, or special shipping requests, please don't hesitate to reach out to our customer support team at islandtrendsbyyvonne@gmail.com. We are here to assist you and ensure your satisfaction with our shipping services.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for any updates.